WEBSITE PRIVACY POLICY

 

 

River Forest Health & Wellness

 

Effective Date: Jan 1, 2025

 

River Forest Health & Wellness (“we,” “our,” or “the Practice”) respects your privacy and is committed to protecting your personal information. This Website Privacy Policy explains how we collect, use, and safeguard your information when you visit:

 

👉 www.RiverForestHealth.com

 

This policy applies to website visitors and online interactions and is separate from our HIPAA Notice of Privacy Practices.

 

 

 

INFORMATION WE COLLECT

​

Information You Provide

When you use our website, you may provide:

 

• Name

• Email address

• Phone number

• Health-related information (via forms or scheduling requests)

 

 

This may occur when you:

 

• Fill out a contact form

• Request an appointment

• Submit insurance verification

• Communicate with us online

​

Automatically Collected Information

We may automatically collect:

 

• IP address

• Browser type

• Device type

• Pages visited

• Time spent on site

​

COOKIES & TRACKING TECHNOLOGIES

​

We use cookies and similar technologies to improve your experience.

 

These may include:

 

• Google Analytics (website performance tracking)

• Meta/Facebook Pixel (advertising and retargeting)

• Wix analytics tools

 

 

These tools help us:

 

• Understand how visitors use our website

• Improve functionality and content

• Provide relevant advertising

 

 

👉 You can disable cookies through your browser settings.

 

 

 

HOW WE USE YOUR INFORMATION

We use your information to:

 

• Schedule appointments

• Respond to inquiries

• Provide requested services

• Improve website performance

• Send communications (if you opt in)

• Support marketing efforts

​

We do not sell your personal information.

​

MARKETING & COMMUNICATIONS

If you provide your contact information, we may send:

 

• Appointment reminders

• Health updates

• Promotions or clinic news

​

You can opt out at any time:

 

• Email: Click “unsubscribe”

• Text: Reply STOP

• Call: Contact our office

​

SOCIAL MEDIA

We may interact with patients on:

 

• Facebook

• Instagram

​

Important:

 

• Social media is not secure or HIPAA-compliant

• Do not share personal health information publicly

• Any information shared publicly is at your own discretion

​

THIRD-PARTY SERVICES

We may use trusted third-party providers, including:

 

• Wix (website hosting)

• Square (online scheduling and payments)

• Google Analytics

• Meta (Facebook/Instagram)

• Communication platforms (text/email systems)

 

These providers may collect and process data in accordance with their own privacy policies.

 

DATA SECURITY

We take reasonable steps to protect your information using:

 

• Secure platforms

• Encrypted systems (where applicable)

• Access controls

 

 

However, no method of transmission over the internet is 100% secure.

​

ONLINE SCHEDULING & FORMS

When using our online scheduling tools or submitting forms:

 

• Your data is processed through third-party platforms

• While safeguards exist, risks are inherent with online transmission

 

 

 

 

CHILDREN’S PRIVACY

 

 

We do not knowingly collect personal information from children under 13 through our website without parental consent.

 

 

 

YOUR PRIVACY RIGHTS

You have the right to:

 

• Request access to your data

• Request correction of your data

• Request deletion (where applicable)

• Opt out of marketing communications

 

To make a request, contact us below.

 

 

 

🔄 POLICY UPDATES

 

 

We may update this policy periodically.

 

Updates will be posted on this page with a revised effective date.

 

 

 

📍 CONTACT US

 

 

River Forest Health & Wellness

7353 Lake St

River Forest, IL 60305

 

📞 708.488.0900

📧 info@riverforesthealth.com

🌐 www.RiverForestHealth.com